Last updated: July 2026
We are committed to protecting your personal information and your privacy. Contact us at privacy@propsimple.net for any questions about this policy. Prop Simple is a workforce management application used by property services companies (such as cleaning, maintenance, and similar service businesses) and their employees/contractors to manage work orders, schedules, time tracking, and communication. This privacy policy explains what information we collect through our website and our mobile application (collectively, the "Services") and how we use it. Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.1. WHAT INFORMATION DO WE COLLECT?
Personal information you provide to us
In Short: We collect personal information that you or your employer provide to us. When you register or are invited to use the Services, we collect information such as your name, phone number, and email address. Your employer (the company you provide services for) may also add information about you, such as your role, hourly rate, or work assignments, to administer their workforce.Information collected through use of the app
In Short: We collect information needed to track work, time, and location while you are clocked in or completing a work order. Location (GPS) Data. When you clock in, are assigned to a work order, or use location-based features, we collect GPS location data so your employer can confirm work was performed at the correct location and so nearby work orders can be shown to you. You can control location permissions in your device settings, but disabling location may prevent some features (such as clocking in) from working correctly. Photos and Camera Access. The app may let you take and upload photos (for example, to document completed work). We request camera and photo library access only when you choose to use these features. Time Entry Data. We collect clock-in/clock-out times, breaks, and hours worked in order to track and report time for payroll and scheduling purposes. Phone Number Verification. We use your phone number to send a one-time verification code (via SMS) to confirm your identity when you sign in. Message and data rates may apply. Push Notification Data. We collect a device token (provided by Apple/Google) so we can send you push notifications about assigned work, schedule changes, and messages. You can disable push notifications in your device settings. Mobile Device Data. We may automatically collect device information (such as device model, operating system and version, and app version) to support and troubleshoot the app. Mileage Data. If you use mileage-tracking features, we collect the locations/distance associated with trips you log for reimbursement purposes. Chat and Messages. If you use in-app chat/messaging with your team, we store the content of those messages so they can be delivered and displayed.2. HOW DO WE USE YOUR INFORMATION?
In Short: We use your information to operate the Services, fulfill our contract with the company you work with, and communicate with you. We use the information we collect to: - Verify your identity and let you sign in securely (via SMS verification code) - Assign, track, and confirm completion of work orders and services - Track time worked, location, and mileage for scheduling, payroll, and reimbursement purposes - Send push notifications and SMS related to your work assignments and account - Provide in-app chat/communication between you and your team - Respond to support requests and improve the Services3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
In Short: We share your information with the company you provide services for, and with service providers who help us operate the app. Your Employer/Company. Time, location, work order, and mileage data you generate through the app is shared with the company you are working for (or that invited you to the app), since that is the purpose of the Services. Service Providers. We share data with third-party vendors who help us provide the Services, including: SMS/verification providers (for phone sign-in), push notification providers (for app notifications), cloud hosting and file storage providers (for photos/documents you upload), and email providers. We do not sell your personal information.4. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as your account is active or as needed to meet legal/business obligations. We retain time, work order, and account information for as long as necessary to support payroll, scheduling, and legal recordkeeping requirements, or until the company you work with removes your access and requests deletion.5. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We use reasonable technical and organizational measures to protect your information. We use industry-standard security practices to protect your information, including encrypted connections (HTTPS) for all Services. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.6. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: You may request to review, correct, or delete your information at any time. If you would like to review, update, or delete your personal information, please contact us using the information below, or ask the company you work with (as your account is generally administered by them). We will respond to requests within 30 days. If you are a California resident, you may request information about categories of personal information we have disclosed to third parties for direct marketing purposes, once per year and free of charge, by contacting us below.7. CHILDREN'S PRIVACY
Our Services are intended for use by employees/contractors of businesses and are not directed at children. We do not knowingly collect personal information from children under 16.8. DO WE MAKE UPDATES TO THIS POLICY?
We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last updated" date at the top of this page.9. HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have questions or comments about this policy, you may email us at privacy@propsimple.net or support@propsimple.net.